FAQ

Refund Policy:

Payments received are for donations only, and as such are non-refundable.

Issue of Receipt:

A notification of payment is transmitted by email at the time of each donation. The donor may also access their payment details and print a Tax Deductable receipt on demand.

Delivery Policy:

This site is for the receipt and management of donations made to Network of Caring and as such no products or services will be delivered to the donor other than a receipt for payment as detailed above.

Privacy Policy:

What information do we collect?

We collect information from you when you register on our site or make a donation.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on October 6th 2010

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Network of Caring
ABN 54 141 419 954

PO Box 524
Pennant Hills, NSW 1715
Australia

Email: ian.abbott@networkofcaring.org.au

Phone: +61 2 9481 2121
Fax: +61 2 9481 2100

 
© 2017 Network Of Caring.
    ABN 54 141 419 954